Question 1

How will my purchase be packaged?

Accepted Answer

I want your artwork to arrive in perfect condition and provide an enjoyable unwrapping experience, regardless of any bumps during transit. I take great care to protect your handmade artwork.

Prints up to A3 in size are shipped flat with a piece of acid-free card to ensure their safety. Larger prints are rolled and sent in a postal tube with acid-free tissue paper and newsprint. Upon arrival, these prints may need to be flattened out.

To reduce waste, most of my work is sold with biodegradable cellophane, and printed cards are delivered "naked" wrapped in tissue.

Question 2

What if my item arrives damaged?

Accepted Answer

In the rare event that your order arrives damaged, don't worry. I'll do my best to resolve the issue. Please keep the artwork and take photos of the damaged packaging and items. Send the photos to hello@curiousinkyme.com, and I'll ensure you receive a replacement or a full refund.

Question 3

What if my item hasn't arrived?

Accepted Answer

Sometimes, postal delivery may take longer than expected, especially during holidays or due to industrial action in the UK. Most items usually arrive within 2 weeks in the UK or 4 weeks outside the UK. However, if your item hasn't arrived within that time frame, please get in touch with me, and I'll investigate the matter.

You can reply to your dispatch email, or contact me at hello@curiousinkyme.com

Question 4

Do you ship internationally?

Accepted Answer

Unfortunately I am unable to ship internationally at the moment.

UNWRAP INSPIRATION

Handcrafted Art, cards and gifts for mindful people

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